Fridi Mart Return and Refund Policy

We want you to be happy with your purchase. If you’re not satisfied, please review the following policy.

1. Returns

• Returns accepted within 7 days of delivery

• Products must be unused, unopened, and in original packaging

• Items like opened skincare or used cosmetics are not returnable due to hygiene reasons

2. Return Process

• Email us at teamfridimart@gmail.com with your order number and reason

• Once approved, we’ll send return instructions

• Customer pays return shipping unless the product was damaged or incorrect

3. Refunds

• Refunds issued to the original payment method within 7-10 business days

• Shipping fees are non-refundable

4. Damaged or Wrong Items

• Must be reported within 24 hours of delivery with photo proof